Are public services ready to exploit artificial intelligence?

Governments are already using data and analytics in a number of ways to help them become better informed and provide superior services for their citizens. For both central and local governments, an increasing number of back end processing and citizen engagement opportunities are emerging for smart use of artificial intelligence and its many subfields. The biggest area for potential quick wins will be the vast processing that occurs in various administration tasks. This includes improving awareness of patterns in data, to create new theses and models. Bringing together data from different areas and using algorithms that learn, can create new insights.