bruce2b

Reach out if you want to talk about digital & AI ethics in your organization-- Email: e-bruce@manydoors.net If you work for an organization that uses data--and just about all organizations do, or will before long--even if your job isn't specifically about data, your ability to make decisions using data, and decision about data, is becoming more and more important. An important subset of these decisions that involves everyone--decisionmakers, employees, and customers alike--falls under the general category of digital ethics, which can encompass how data is collected, stored, used, and shared. To illustrate, lets look at two examples of digital ethics in action, one surprisingly successful, and one disastrous. My friend Aaron Reich is basically the futurist in residence at Avanade, the global technology consulting firm. From the vantage point of his high level insight into many of their consulting projects, last year he called out a few examples where companies achieved remarkable improvement in ways that they can help their customers using data and artificial intelligence.