UK consumers warned over AI chatbots giving inaccurate financial advice

Meta's AI chatbot received the worst score, followed by ChatGPT; Copilot and Gemini scored slightly higher. Meta's AI chatbot received the worst score, followed by ChatGPT; Copilot and Gemini scored slightly higher. Artificial intelligence chatbots are giving inaccurate money tips, offering British consumers misleading tax advice and suggesting they buy unnecessary travel insurance, research has revealed. Tests on the most popular chatbots found Microsoft's Copilot and ChatGPT advised breaking HMRC investment limits on Isas; ChatGPT wrongly said it was mandatory to have travel insurance to visit most EU countries; and Meta's AI gave incorrect information about how to claim compensation for delayed flights. Google's Gemini advised withholding money from a builder if a job went wrong, a move that the consumer organisation Which? said risked exposing the consumer to a claim of breach of contract.