Army researchers create pioneering approach to real-time conversational AI

Spoken dialogue is the most natural way for people to interact with complex autonomous agents such as robots. Future Army operational environments will require technology that allows artificial intelligent agents to understand and carry out commands and interact with them as teammates. Researchers from the U.S. Army Combat Capabilities Development Command, known as DEVCOM, Army Research Laboratory and the University of Southern California's Institute for Creative Technologies, a Department of Defense-sponsored University Affiliated Research Center, created an approach to flexibly interpret and respond to Soldier intent derived from spoken dialogue with autonomous systems. This technology is currently the primary component for dialogue processing for the lab's Joint Understanding and Dialogue Interface, or JUDI, system, a prototype that enables bi-directional conversational interactions between Soldiers and autonomous systems. "We employed a statistical classification technique for enabling conversational AI using state-of-the-art natural language understanding and dialogue management technologies," said Army researcher Dr. Felix Gervits.