How government use of AI could hurt democracy

Many countries are exploring how artificial intelligence might help with everything from processing taxes to determining welfare benefits. But a survey shows citizens are not as enthusiastic as their governments – and this can create real risks for democracy. "Focusing only on short-term efficiency gains and shiny technology risks triggering public backlash and contributing to a long-term decline in democratic trust and legitimacy," says Alexander Wuttke at the Ludwig Maximilian University of Munich in Germany. Wuttke and his colleagues asked around 1200 people in the UK to share their feelings about government actions where either a human or an AI handled the task. These hypothetical scenarios included processing tax returns, approving or rejecting welfare applications and making risk assessments about whether defendants should be eligible for bail. Some people were only told about how AI could improve government efficiency – but others learned about both AI-related benefits and risks.