Computing Research at Tata Consultancy Services

Further, TCS eats its own dog food--it has deployed a home-grown enterprise social media platform7 and more recently a deep-learning-based conversational system across all its 400K employees.c There have been many lessons learned along this journey; we mention some critical ones here: First, research initiatives have always preceded their applicability, and so continuing to invest in research areas seemingly unrelated to the current business pays off in initially unforeseen ways. For example, research in genome-based early prediction of rare diseases4 later enabled TCS' business to build genome analysis pipelines for pharma customers. Deep expertise in computational chemistry3 is now allowing TCS to design new chemical formulations and molecules for customers, a very different kind of service that could potentially expand the very scope of its core business in the future.