Towards Integrating Dialog, Planning, and Execution for Service Robots

This paper presents an experiment investigating what type of progress feedback users prefer in verbal updates by a robot about remotely performed tasks. Of primary concern is that users find the information presented useful. But as users in their home may be engaged in other activities while they wait for a service, it is also important that information is presented in a way and at a frequency that they do not find distracting or disruptive. We explore these issues through a human-robot interaction experiment involving a simulated food delivery service. We also discuss future research directions that involve giving naive users more input into the planning process.