Social and Telepresence Robots for Accessibility and Inclusion in Small Museums

Balossino, Nello, Damiano, Rossana, Gena, Cristina, Lillo, Alberto, Marras, Anna Maria, Mattutino, Claudio, Pizzo, Antonio, Prin, Alessia, Vernero, Fabiana

arXiv.org Artificial Intelligence 

-- There are still many museums that present accessibility barriers, particularly regarding perceptual, cultural, and cognitive aspects. This is especially evident in low-density population areas. The aim of the ROBSO-PM project is to to improve the accessibility of small museums with the use of social robots and social telepresence robots, focusing on three museums as a case study: the Museum of the Holy Shroud in T urin, a small but globally known institution, and two lesser-known mountain museums, the Museum of the Champlas du Col Carnival, and the Pragelato Museum of Alpine Peoples' Costumes and Traditions. The project explores two main applications for robots: as guides to support inclusive visits for foreign or disabled visitors, and as telepresence tools allowing people with limited mobility to access museums remotely. From a research perspective, key topics include storytelling, robot personality, empathy, personalization, and, in the case of telepresence, collaboration between the robot and the person, with clearly defined roles and autonomy.

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