Evaluator for Emotionally Consistent Chatbots

Liu, Chenxiao, Deng, Guanzhi, Ji, Tao, Tang, Difei, Zheng, Silai

arXiv.org Artificial Intelligence 

One challenge for evaluating current In this research, we aim to train an evaluator sequence-or dialogue-level chatbots, that can effectively evaluate the emotional such as Empathetic Open-domain consistency of chatbots. Conversation Models, is to determine whether the chatbot performs in an 1.2 Related Work emotionally consistent way. The most recent work only evaluates on the Empathetic dialogues There are studies aspects of context coherence, language (Rashkin et al., 2019; Li et al., 2017; Zhou fluency, response diversity, or logical et al., 2018; Sheen, 2021) that provide self-consistency between dialogues.