RAG-Reward: Optimizing RAG with Reward Modeling and RLHF

Retrieval-augmented generation (RAG) enhances Large Language Models (LLMs) with relevant and up-to-date knowledge, improving their ability to answer knowledge-intensive questions. It has been shown to enhance both generation quality and trustworthiness. While numerous works have focused on improving retrieval, generation, and evaluation, the role of reward models in reinforcement learning for optimizing RAG remains underexplored. In this paper, we introduce \textbf{RAG-Reward}, a framework designed to develop reward models to enable \textit{hallucination-free, comprehensive, reliable, and efficient RAG}. We define four key metrics to assess generation quality and develop an automated benchmarking pipeline to evaluate the outputs of multiple LLMs across a variety of RAG scenarios. Using \textbf{RAG-Reward}, we train reward models and apply {reinforcement learning with human feedback (RLHF)} to improve LLMs' effectiveness in RAG. Experimental results demonstrate that our reward model achieves state-of-the-art performance in automatic benchmarking and aligns closely with human evaluations. Furthermore, the improved generation quality of the trained policy model highlights the feasibility and efficiency of using RLHF to enhance RAG outputs.