Reliability Testing for Natural Language Processing Systems

Questions of fairness, robustness, and transparency are paramount to address before deploying NLP systems. Central to these concerns is the question of reliability: Can NLP systems reliably treat different demographics fairly and function correctly in diverse and noisy environments? To address this, we argue for the need for reliability testing and contextualize it among existing work on improving accountability. We show how adversarial attacks can be reframed for this goal, via a framework for developing reliability tests. We argue that Figure 1: How DOCTOR can integrate with existing reliability testing -- with an emphasis on interdisciplinary system development workflows. Test (left) and system collaboration -- will enable rigorous development (right) take place in parallel, separate and targeted testing, and aid in the enactment teams. Reliability tests can thus be constructed independent and enforcement of industry standards. of the system development team, either by an internal "red team" or by independent auditors.