LISTEN to Your Preferences: An LLM Framework for Multi-Objective Selection

Jovine, Adam S., Ye, Tinghan, Bahk, Francis, Wang, Jingjing, Shmoys, David B., Frazier, Peter I.

arXiv.org Artificial Intelligence 

Human experts often struggle to select the best option from a large set of items with multiple competing objectives, a process bot-tlenecked by the difficulty of formalizing complex, implicit preferences. To address this, we introduce LISTEN (LLM-based Iterative Selection with Trade-off Evaluation from Natural-language), a framework that leverages a Large Language Model (LLM) as a zero-shot preference oracle, guided only by an expert's high-level priorities in natural language. To operate within LLM constraints like context windows and inference costs, we propose two iterative algorithms: LISTEN-U, which uses the LLM to refine a parametric utility function, and LISTEN-T, a non-parametric method that performs tournament-style selections over small batches of solutions. Evaluated on diverse tasks including flight booking, shopping, and exam scheduling, our results show LISTEN-U excels when preferences are para-metrically aligned (a property we measure with a novel concordance metric), while LISTEN-T offers more robust performance. This work explores a promising direction for steering complex multi-objective decisions directly with natural language, reducing the cognitive burden of traditional preference elicitation.

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