We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Conversation intelligence has increasingly become a critical purchase for sales teams that are looking to either build or expand the core sales tech stack to gain customer insights. Recently, the widespread availability of high-fidelity transcription and text mining to sales tech vendors ranging from CRM to sales intelligence platforms has commoditized its value as another source of sales insights. But using conversation intelligence for these three things misses the forest for the trees. In fact, with sales readiness emerging as the next frontier in the ongoing productivity and performance of sales reps, conversation intelligence is taking on a greater role and greater importance.

The pandemic didn't just change how we live but also changed how we work. We've seen differences in going to the office or school every day to getting up every day and sitting in front of a laptop became our reality. Artificial intelligence and cloud solutions were two leading technologies that were looking like the next big thing from the last two decades. And with the pandemic, this just became real. "A third of IT businesses around the world are now using Artificial Intelligence (AI)" – IBM Global AI Adoption Index.

VANCOUVER, Wash.--(BUSINESS WIRE)--ZoomInfo (NASDAQ: ZI), a global leader in modern go-to-market software, data, and intelligence, today announced it has agreed to acquire Chorus.ai, More than 20,000 global revenue teams trust ZoomInfo to power their go-to-market motions and drive efficient results. The planned acquisition of Chorus will add a new category of actionable insights to ZoomInfo's world-class intelligence layer, unlocking workflows and driving engagement informed by conversations. The acquisition expands ZoomInfo's total addressable market to $70 billion, and is expected to be accretive to growth immediately, generate positive adjusted operating income within 12 months, and be accretive to cash flow in the second half of FY 2022. Chorus uses machine learning and artificial intelligence to capture and analyze prospect and customer calls, meetings, and emails.

Red Box, a leading platform for voice, announces an extension of its relationship with Microsoft aligned to the launch of Conversa, Red Box's enterprise voice platform. Red Box is already a Preferred Telephony Partner for conversation intelligence, part of Microsoft Dynamics 365 Sales and Customer Service. This latest development in the relationship delivers a unique capture layer for enterprise voice. It combines the power of Conversa audio processing in Microsoft Azure and Microsoft AI, with seamless support of both cloud and premise-based telephony aligned with frictionless zero touch implementations. The on-premise self-install capability provided by Conversa, and powered by Azure Cloud, will simplify the delivery of'AI-Ready', real-time voice capture for those organizations that struggle to gain access to audio data.

In this episode, we're going to discuss how Marketers can use Conversation Intelligence to convert conversations into sales. Our guest today is Natalie Severino, who is VP of Marketing at Chorus.ai Favorite AI Solution: Chorus.ai . Mark – explore our chatbot on Facebook marketing. BIO: Natalie Severino is the VP of Marketing for Chorus.ai., the #1 Conversation Intelligence platform for high-growth sales teams.

Mark was recently quoted by Greg Sterling of Search Engine Land in an article on the future of call analytics. Jana Baker: Mark, in the SEL article, How call tracking is becoming'conversational intelligence,' author Greg Sterling states that'marketers have only scratched the surface of what call analytics can do.' I'd like to explore what this means. Marchex has been a provider in the call tracking industry for over a decade, and has been a leader in this industry as it's evolved. Can you share your perspective on this point of view?

This article was originally published on Forbes by Gong.io Sales -- an industry ruled by the numbers. Meet quotas, shorten the cycle and always, always, always be closing -- even when there's no time to do it. The breadth of articles, strategies and philosophies on the subject is seemingly endless. Some offer ways to improve administrative workflow, allowing sales staff to spend more time actually selling.

SAN MATEO, California and TEL AVIV, Israel, July 12, 2017 -- Gong.io, the leading SaaS company in the fast-growing category of Conversation Intelligence for sales teams, today announced a $20 Million Series A1 round. The investment round was led by existing investors Norwest Venture Partners and CheckPoint Co-Founder Shlomo Kramer. They were joined by new investors Wing Venture Capital and NextWorld Capital. Peter Wagner, Founding Partner at Wing Venture Capital, and Ben Fu, General Partner at NextWorld Capital, will join as Board Observers. While managing some of the most successful hyper-growth start-ups, they realized that most companies don't understand why their sales teams aren't meeting their targets.