Red Box Delivers Cloud Configurable Voice Recording to Fuel AI on Microsoft Azure

Red Box, a leading platform for voice, announces an extension of its relationship with Microsoft aligned to the launch of Conversa, Red Box's enterprise voice platform. Red Box is already a Preferred Telephony Partner for conversation intelligence, part of Microsoft Dynamics 365 Sales and Customer Service. This latest development in the relationship delivers a unique capture layer for enterprise voice. It combines the power of Conversa audio processing in Microsoft Azure and Microsoft AI, with seamless support of both cloud and premise-based telephony aligned with frictionless zero touch implementations. The on-premise self-install capability provided by Conversa, and powered by Azure Cloud, will simplify the delivery of'AI-Ready', real-time voice capture for those organizations that struggle to gain access to audio data.