OPPORTUNITY


Will Artificial Intelligence Change The World For the Better? Or Worse? Read our new policy paper

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Artificial Intelligence (AI) is a concept that has a long standing tradition in the realm of science-fiction, popularized by Hollywood movies and iconic writers such as Isaac Asimov. However, AI has also received increased attention in recent years following news of progress in the field and the prospect of new, tangible, innovation such as self-driving cars. The Internet has played an important role in these developments, particularly as the platform for AI enabled services – some with significant implications for the continued development of a trusted Internet.


Japan: The Land of Rising Automation - Enterprise Irregulars

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And back to our emerging coverage of Asia/Pacific… where people tend to focus on China, India and Australia. However, the Japanese IT services market is larger than these three markets combined – and is growing. So, let's have our Asia/Pacific research lead, Andrew Milroy, discuss some of the important – and unique – aspects of this lucrative market.


AI is about to open the door to a new role for CIOs: Explorer

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The integration of artificial intelligence (AI) into businesses is no longer new. Task automation and chatbots are rapidly becoming the norm, cropping up across industries seeking increased efficiencies. But AI's potential extends far beyond menial tasks, and companies are now looking to leverage AI in a way that yields a competitive edge.


Artificial Intelligence Comes to the Rescue for the Retail Industry

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Exponential progress in artificial intelligence (AI) and machine learning, fuelled by the combination of cloud, big data and new algorithms, is transforming the retail industry. As AI leverages big data to automate, predict and personalize, retail is testing and implementing these applications to garner robust competitive advantages. The key focus for AI in retail is customer relationships. In times of concerns for the retail sector in the UK where sales posted biggest quarterly fall since 2010, the refashioning of this industry comes as a breath of fresh air with many opportunities to come.



A $28 billion hedge fund is pushing into machine learning

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Man GLG, a UK hedge fund overseeing $28.8 billion of assets as of March 31, is embracing machine learning.



10 reasons why AI-powered automated customer service is the future - IBM Watson

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Automation is everywhere these days enabling users to accomplish a wide range of tasks – from ordering pizza, checking luggage at the airport, booking a hotel room, right through to booking a doctor's appointment. And the customer service industry is no exception.


Machine learning requires careful stewardship says Royal Society

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The many potential social and economic benefits from advances in AI-based technologies depend entirely on the environment in which these technologies evolve, says the Royal Society. According to a new report from the UK's science academy, urgent consideration needs to be given to the "careful stewardship" needed over the next ten years to ensure that the dividends from machine learning – the form of artificial intelligence that allows machines to learn from data – benefit all in UK society.


Artificial Intelligence Comes to the Rescue for the Retail Industry

#artificialintelligence

Exponential progress in artificial intelligence (AI) and machine learning, fuelled by the combination of cloud, big data and new algorithms, is transforming the retail industry. As AI leverages big data to automate, predict and personalize, retail is testing and implementing these applications to garner robust competitive advantages. The key focus for AI in retail is customer relationships. In times of concerns for the retail sector in the UK where sales posted biggest quarterly fall since 2010, the refashioning of this industry comes as a breath of fresh air with many opportunities to come.