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Redefining banking through AI and big data - Banking.com

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The most useful in the financial sector will be natural language processing for answering customers' questions, machine learning for processing back-office operations, replacing humans especially in tedious, repetitive tasks and expert systems with predictive power, able to trade stocks automatically. The natural language processing system is handling over 30,000 conversations per month, satisfying over 75% of the bank's clients, who prefer to deal with transactions in the app or online. The innovation consists of replacing statistical models with cognitive, predictive models, to fight crime in the early stages or even before it happens, by tracking account activity. There is still room for improvement regarding predictive modeling, fraud detection and prevention, as well as automated financial advice.


Google and Walmart's Partnership Will Be a Real Test For Amazon

WIRED

With 76 percent market share of online retail, it's as if the 95-96 Chicago Bulls entered your local rec league. In Walmart, Google adds a retail behemoth to its Google Express service, an online shopping bazaar in need of an anchor. If a Walmart customer links an account with Google Express, Google will gain access to their purchase history–primarily online orders, but in some cases in-store shopping as well. EMarketer's Garcia pegs Alexa's market share at 75 percent, with Google Home taking the bulk of what's left.


Machine learning and biometrics: financial services market in the middle of a revolution

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The European Commission's revised Payment Service Directive (PSD2) represents a broad sweep of financial services sector regulations that will come into force next year. And when Gemalto conducted a recent survey of 11,000 digital and mobile banking consumers across 14 markets, we found that 44% would switch banks if theirs was breached. Using machine learning to create personalised authentication scenarios – Machine learning and artificial intelligence routines can be used to develop personalized authentication profiles for individuals. Open banking: unlocking fintech innovation This is where the opportunity for innovation in the sector lies.


Aussie AI-powered startup secures $16m to take its virtual data scientist global

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Sydney-based startup, Hyper Anna, has secured $16 million in funding to fuel a global rollout of'Anna', a virtual data scientist that taps into business intelligence and delivers real-time insights based on natural language requests. Hyper Anna co-founder and CEO, Natalie Nguyen, told CMO customers have largely been SSI and in the financial and insurance sectors, but said the product could easily apply to other sectors such as media and technology. Founded in February 2016, the vendor's AI agent, Anna, is a powerful virtual data scientist that interacts through natural language. According to Nguyen, the differentiation point is in the way Hyper Anna democratises data science by putting the power of data in the hands of anyone with a command of language.


Google and Walmart team up to take on Amazon's Echo

Daily Mail

Wal-Mart is teaming up with Alphabet Inc's Google to enter the nascent voice-shopping market, currently dominated by Amazon.com Google, which makes the Android software used to run most of the world's smartphones, will offer hundreds of thousands of Walmart items on its voice-controlled Google Assistant platform from late September, Walmart's head of e-commerce, Marc Lore, wrote in a blog post on Wednesday. 'Starting in late September, we'll be working with Google to offer hundreds of thousands of items for voice shopping via Google Assistant - the largest number of items currently offered by a retailer through the platform,' he wrote. Wal-Mart is teaming up with Google and its Home smart speaker (pictured) to enter the voice-shopping market, currently dominated by Amazon.com, Amazon, whose voice-controlled aide Alexa allows users to shop from the retailer, has the lion's share of the U.S. voice-controlled device industry. Amazon, whose voice-controlled aide Alexa allows users to shop from the retailer, has the lion's share of the U.S. voice-controlled device industry, with its Echo devices accounting for 72.2 percent of the market in 2016, far ahead of the Google Home gadget's 22 percent, according to research firm eMarketer.


How AI isn't as Bad as You Think For Your Hotel - Naully Nicolas

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Today, it is all about creating outstanding and unique experiences from trip planning through to check-out and their return home.It is starting with the first casual visit to the website, presenting personalized options and recommendations, to capturing user preferences and behavior in the process to book a room, leading to the actual guest experience at the hotel, capturing details on the food ordered and usage of other amenities, there is a sea of information that could be intelligently used to create superior guest experiences in the future. This is where Artificial Intelligence becomes an infinitely powerful medium to invisibly and unobtrusively capture the zillion data points for thousands of guests and convert these to contextual, analytical, actionable insights to be used for a great experience at every point of the customer lifecycle. Hotels of the now and future greatly need a connected platform and ecosystem that is constantly acquiring, contextualizing, processing and analyzing customer data, and turning it into predictive and actionable insights for generating a superior guest experience. This data can be leveraged by hotels for analytics to determine guest personas and create customized services, communications and promotional offers that provide targeted and unique experiences.


The Future of AI: Smart Machines Will Save Us, Not Destroy Us - Business Intelligence Info

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Then in Terminator, we were introduced to Skynet, a neural network based AI, which raised an army of robots for self-preservation. These would lead to saving of millions of lives across the globe each year, and improve quality of medical outcomes dramatically. The trucks will run continuously on the road, reducing the time and cost and making things cheaper. We expect that in the next 10 years, the AI capabilities of FICO can dramatically reduce the threat of cyberattacks on computer networks and connected IoT devices by identifying even the most subtle forms of intrusions and isolating vulnerabilities.


Google and Walmart team up to take on a common enemy: Amazon

Mashable

Google and Walmart announced a partnership on Wednesday that will make items from the big-box retailer available through the search engine's Google Express shopping service. SEE ALSO: Amazon may not always have the best prices, but that doesn't stop people from shopping there anyway Probably the most significant part of the deal is that shoppers with Google Home devices can now order Walmart products through the tech giant's digital assistant, just as Amazon customers do with its own Echo gadgets. Meanwhile, Google's been worried about a growing number of shoppers starting their product searches on Amazon rather than its own site, allowing Amazon to sell ads around them and eat into Google's market. Yet Google's never had much luck challenging Amazon's online shopping dominance on its own.


Walmart, Google Join Forces In Online Fight Against Amazon

NPR

A Google Home smart speaker (left) is shown with the Google pixel phone following a product event in San Francisco. A Google Home smart speaker (left) is shown with the Google pixel phone following a product event in San Francisco. Starting next month, Walmart customers will be able to access hundreds of thousands of products from the company's shelves -- everything from dish washing soap to dining tables -- via the online retailing service Google Express. That's why it makes sense for us to team up with Google," Marc Lore, the president and CEO of Walmart U.S. eCommerce, writes in a blog post today.


Artificial Intelligence is making insurers smarter - Accenture Insurance Blog

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The recent Efma-Accenture Innovation in Insurance Awards 2017 offered a valuable opportunity to learn how global insurers are leveraging digital technologies to transform themselves into everyday insurers. The innovations we saw are built on exponentially expanding digital technologies such as Artificial Intelligence (AI), Internet of Things (IoT), big data, analytics, and blockchain, and are being applied across the entire insurance value chain, from product development to claims. To that end, leading insurers are embracing new technologies to shape innovative business models and client value proposition. From simultaneous translations, to machine learning natural language interface, to self-driving cars, artificial intelligence is becoming the new User Interface.