Three insurtech trends to watch in 2020

FinTech breaks down some of the key technologies behind the digital transformation of the insurance industry, and explores the startups behind their rapid adoption. As the technological transformation of the global business landscape continues, more and more industries are feeling the pressure to embrace the potential of digital solutions, or be consigned to the scrapheap. In the unending quest for legacy industries to stay agile and avoid disruption, leading edge technologies are fusing with existing business models to create new, tech-driven disciplines. Fintech has been one of the great success stories of this trend, as financial institutions harness the power of artificial intelligence (AI), big data and multi-platform customer experiences (CX) to meet the expectations of their customers. One subset of the fintech space that's proven to be ripe for innovation and disruption in the past few years is the insurance industry. As one of the oldest financial businesses, insurance has traditionally been a market that's slow to adopt, cautious and favours those with deep pockets who already have a seat at the table.