Customer churn classification using predictive machine learning models - WebSystemer.no

Metis Data Science Bootcamp has been rigorous, and this is my third project. The goal is to predict customer churn in a Telecommunication company. Customer attrition, customer turnover, or customer defection -- they all refer to the loss of clients or customers, ie, churn. This can be due to voluntary reasons (by choice) or involuntary reasons (for example relocation). In this article, we will explore 8 predictive analytic models to assess customers' propensity or risk to churn.