Council Post: Nice Chatbot-Ing With You

Martin Taylor is the Deputy CEO and Co-Founder of Content Guru. Siri and Alexa -- the robots we couldn't live without. Throughout the pandemic, these voice assistants have proven invaluable to many, as users turned towards Alexa and Google Assistant for entertainment, education and emotional help. In fact, according to one survey, 3 in 5 users believe that their voice assistant has helped them get through isolation, and 40% will continue to use their digital assistants more as a result of the pandemic. These smart assistants are so effective because they're driven by artificial intelligence (AI).