'Dehumanising, impenetrable, frustrating': the grim reality of job hunting in the age of AI

According to Nathan Mondragon, finding the right employee is all about looking at the little things. Tens of thousands of little things, as it turns out. Mondragon is the head psychologist at Hirevue, a company that offers software that screens job candidates using algorithms and artificial intelligence (AI). Hirevue's flagship product, used by global giants such as Unilever and Goldman Sachs, asks candidates to answer standard interview questions in front of a camera. Meanwhile its software, like a team of hawk-eyed psychologists hiding behind a mirror, makes note of thousands of barely perceptible changes in posture, facial expression, vocal tone and word choice.