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The future of work is hybrid: Work from home and the workplace

ZDNet

Salesforce surveyed over 3,500 consumers worldwide to gain a pulse check on how workers view the prospect of returning to the next normal. Every two weeks, Salesforce Research is surveying the general population to discover how consumers and the workforce are navigating the COVID-19 pandemic. As businesses, governments, and cities are all in different phases of reopening, they are all in a constant state of evaluating what's safe, what's not, and what the next weeks, months, and years will look like. This TechRepublic Premium ebook compiles the latest on cancelled conferences, cybersecurity attacks, remote work tips, and the impact this pandemic is having on the tech industry. Click here to explore Tableau data across demographics and geographies.


Enabling the Return To Work initiative using SAP Conversational AI & Qualtrics

#artificialintelligence

As many parts of the world continue to remain in lockdown due to the global pandemic, many countries have started to ease the restrictions. Particularly in Australia & New Zealand, schools have reopened, workers are heading back to their offices, and restaurants & retail stores are beginning to resume trade with new set of guidelines. These guidelines might also vary from one state to another and hence businesses that operate and have offices in different states, need to provide relevant updates to their employees to be able to comply with the new regulations. The most common practice from employers is to send out regular emails outlining the guidelines. Chatbots are beginning to play a vital role in providing real-time upto date information.


AI Screens of Pandemic Job Seekers Could Lead to Bias Claims (1)

#artificialintelligence

Companies are making more use of algorithmic hiring tools to screen a flood of job applicants during the coronavirus pandemic amid questions about whether they introduce new forms of bias into the early vetting process. The tools are designed to more efficiently filter out candidates that don't meet certain job-related criteria, like prior work experience, and to recruit potential hires via their online profiles. Businesses like HireVue offer biometric scanning tools that give applicant feedback based on facial expressions, while others like Pymetrics use behavioral tests to home in on ideal candidates. Companies including Colgate-Palmolive Co., McDonald's Corp., Boston Consulting Group Inc., PricewaterhouseCoopers LLP, and Kraft Heinz Co. are using them at a time when 21 million people in the U.S. were without jobs and seeking employment in May, according to the Labor Department. Job candidates might be unable or unwilling to apply and interview in person because of rules limiting social gatherings, said Monica Snyder, a workplace privacy attorney at Fisher Phillips in Boston.


10 Trends That Will Shape Recruitment in 2020

#artificialintelligence

Recruiting industry expert Dea Wilson analyzes how innovation and social expertise will shape recruitment in 2020 through areas such as natural language processing, social media recruiting, and soft skills. The recruiting industry went through some major changes in recent years. New technologies and advanced hiring practices undoubtedly played a hand, and this disruption shows no signs of slowing as we enter the new decade. Let's see how innovation and social expertise will shape 2020 and beyond. Your HCM System controls the trinity of talent acquisition, management and optimization - and ultimately, multiple mission-critical performance outcomes.


Kaia Health gets $26M to show it can do more with digital therapeutics – TechCrunch

#artificialintelligence

Kaia Health, a digital therapeutics startup which uses computer vision technology for real-time posture tracking via the smartphone camera to deliver human-hands-free physiotherapy, has closed a $26 million Series B funding round. The funding was led by Optum Ventures, Idinvest and capital300 with participation from existing investors Balderton Capital and Heartcore Capital, in addition to Symphony Ventures -- the latter in an "investment partnership" with world famous golfer, Rory McIlroy, who knows a thing or two about chronic pain. Back in January 2019, when Kaia announced a $10M Series A, its business ratio was split 80:20 Europe to US. Now, says co-founder and CEO Konstantin Mehl -- speaking to TechCrunch by Zoom chat from New York where he's recently relocated -- it's flipped the other way. Part of the new funding will thus go on building out its commercial team in the US -- now its main market.


AI News Index: Over 25% Of AI Initiatives Are In Production And 28% Have Failed

#artificialintelligence

Recent surveys, studies, forecasts and other quantitative assessments of AI highlight the mix results of implementing AI in the enterprise; the increased adoption of Robotic Process Automation (RPA) and Work From Home (WFH) practices as a result of Covid-19; and China as the largest source of top-tier AI researchers, with more than half of them working in the US. Takeda plans to train thousands of staff to build and use software bots for themselves; based on a successful pilot with 22 employees, it estimates that the effort could automate 4.6 million hours of office work per year--the equivalent of roughly 2,000 full-time workers (but Takeda doesn't see the technology displacing anyone); RPA provider UiPath added 836 new customers in the first quarter, doubling its customer base year-over-year [Wired] U.S. employers since January have posted a total of 42,682 job ads for positions with an AI skills component, an increase of 14% from the same period last year, according to CompTIA. IDC's low-end estimate is projecting the number of global AI-related jobs this year at 927,000, up 11% from 2019. IDC's more optimistic outlook is for 969,000, a 16% gain over last year [WSJ] Akamai observed momentous internet traffic growth in March, which can be explained by new guidelines around social distancing and remote working during Covid-19. One of the observed changes is the increase in consumption of internet services over enterprise-connected devices, with a 40% increase during the month.


Help! My Husband Doesn't Want Anyone to Know That My IQ Is Higher Than His.

Slate

Slate is now asking those who read the most to support our journalism more directly by subscribing to Slate Plus. Dear Prudence is online weekly to chat live with readers. Here's an edited transcript of this week's chat. I know it's a petty, marriage-killing thing to dwell on … but I'm smarter than my husband. Because he insisted we both get IQ tests. It turns out I qualify for MENSA and he just does not. Except now he's telling our friends his fairly impressive IQ and when they ask about me, he says: "Oh well, it doesn't really matter. What's important is how you use what God gave you."


Can thermal cameras help spot coronavirus?

BBC News

As lockdowns ease, thermal imaging cameras are popping up in all sorts of public places to assess the state of people's health. Using infrared technology, thermal cameras detect radiating heat from a body - usually from the forehead - and then estimate core body temperature. These cameras are an extremely powerful tool, often deployed by fire fighters to track smouldering embers and police to search for out-of-sight suspects. But they are not designed to be medical devices. So how useful are they in the current pandemic?


This startup is using AI to give workers a "productivity score"

MIT Technology Review

Now, one firm wants to take things even further. It is developing machine-learning software to measure how quickly employees complete different tasks and suggest ways to speed them up. The tool also gives each person a productivity score, which managers can use to identify those employees who are most worth retaining--and those who are not. How you feel about this will depend on how you view the covenant between employer and employee. Is it okay to be spied on by people because they pay you?


Artificial intelligence poses a threat to American office workers - digitalhub Feed Leader

#artificialintelligence

Fifty-three percent of U.S. office workers worry their current skills will be outdated in fewer than five years, according to new research. The study asked 2,000 American office workers about their skills and how they wish to improve them in an evolving technological world. And results revealed nearly nine in 10 respondents said they would feel more secure in their jobs if their employer offered them training opportunities. Conducted by OnePoll on behalf of UiPath, the survey found that 78% of respondents said they would be more productive at their jobs if they could learn new skills. Eighty-six percent of those surveyed said they wish their employer offered opportunities to acquire new skills -- while 83% would like to enhance their current skills.