Japanese companies lag in AI adoption, white paper says

Companies in Japan lag behind those in the United States and Europe in the use of generative artificial intelligence, a government white paper showed Friday. The white paper said that 46.8% of companies in Japan use generative AI in their operations, compared with 84.7% in the U.S. and 72.7% in Germany. Japanese companies' use of generative AI has been limited to taking meeting minutes and creating emails and documents. In contrast, firms in the U.S. and Europe use the technology in a wider range of operations, including for customer services, the white paper said. Including companies that use generative AI on a trial basis, the proportion of those using the technology stands at about 70% in Japan, lower than over 90% in both the U.S. and Germany.