What problems will artificial intelligence solve in the public sector?

Modern consumers and modern government constituents are the same people. When they order something from Amazon or do their online banking, they increasingly expect those experiences to meet a higher standard of quality than they once did. The same holds true for their interactions with their local governments. In their eyes, if private companies offer advanced technology and convenient features, then logically, public institutions ought to do the same. Unfortunately, few city councils have anything that approaches the same budget as Amazon.