Experimentation has increased due to cloud computing, says AWS' Olivier Klein

Amazon's cloud platform - Amazon Web Services or AWS - has been operational for the past 13 years and over this time, has over 165 features as offeringss for computer storage, database, networking, analytics, robotics, machine learning (ML), Artificial Intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management. Also read: Tech for good: Here's why AWS' Andy Jassy is betting big on AI and Blockchain YourStory: How are new technologies at AWS helping clients' businesses? Olivier Klein: When we talk about technologies, it is not a specific list, it is about technologies that help redefine customer experiences or just improve overall operational efficiency. A big chunk of customer experience goes into data analytics - artificial intelligence (AI) and machine learning (ML) space. This in turn is used in, for example, understanding voice or speech better.