Mining Intelligence from Documents: 4 Key Concepts

Decisions, decisions…we all want to make the right ones. So, in an era of artificial intelligence, how can technology help employees make challenging choices that can delight customers while improving efficiency and ultimately the bottom line? And worryingly, a survey by McKinsey revealed that 60% of executives thought that bad decisions were as frequent as good ones. Often it was attributed to cognitive biases. You only have to look at mistakes made during the recent pandemic when the rush to digitize processes and assist remote teams led to bad decisions on introducing automation.