'Lost Time for No Reason:' How Driverless Taxis Are Stressing Cities

His experience was a sign of how self-driving taxis are increasingly starting to take a toll on city services. In San Francisco and Austin, Texas, where passengers can hail autonomous vehicles, the cars have slowed down emergency response times, caused accidents, increased congestion and added to the workloads of local officials, said police officers, firefighters and other city employees. In San Francisco, more than 600 self-driving vehicle incidents were documented from June 2022 to June 2023, according to the city's Municipal Transportation Agency. After one episode where a driverless car from Cruise, a subsidiary of General Motors, ran over and dragged a pedestrian, California regulators ordered the company to suspend its service last month. Kyle Vogt, Cruise's chief executive, resigned on Sunday.