Facial recognition technology coming into wider use in Japan

Services using facial recognition technology are expanding in Japan, allowing, for example, touchless or ticketless entry through train station gates and payments at shops without the need to take out a wallet or a credit card. Expectations are growing that the evolution of artificial intelligence will improve accuracy of facial recognition systems and help reduce fraud. Meanwhile, concerns about privacy violations persist, making thorough user information management essential. Trial Holdings, which runs discount stores and other operations, has introduced a payment service using NEC's facial recognition technology at 15 stores in Tokyo and Fukuoka Prefecture. Advance registration allows customers to shop simply by scanning goods at the self-checkout counter without using cash or smartphone payment services.