Four Ways AI Can Augment Human Capabilities - InformationWeek

Artificial Intelligence technologies might well replace humans in the workplace entirely someday. But at least for the foreseeable future, businesses will derive far more value using AI to augment and enhance existing capabilities than to automate away human jobs. Analyst firm Gartner predicted in a recent report that by 2021 organizations worldwide will create $2.9 trillion of business value and some 6.2 billion hours of worker productivity by harnessing AI to support decision-making, improve efficiencies and to enable new applications. Far from replacing jobs, companies will use AI in conjunction with humans to create more business value, says Svetlana Sicular, research vice president at Gartner. "There are many themes about AI taking away jobs," Sicular says.