Digital Transformation of Healthcare: Beyond COVID-19

The healthcare industry is straining under the impact of COVID-19. The sudden influx of patients in hospitals is exposing vulnerabilities in the current healthcare system. Some hospitals became hotspots for infection, disrupting routine healthcare procedures, while others closed their Outpatient Departments (OPDs), fearing transmission. This dire situation ushered in a massive digital transformation of the healthcare industry to improve care quality, reduce operational costs, and save time for treatments. Although the pandemic accelerated the transformation and saw pioneering research in medical science, healthcare advancement is a phased evolution.