'Someone else will do it for less': Refugees in Kenya are powering tech for dwindling pay

The International Trade Centre (ITC), a joint World Trade Organization and United Nations agency that has trained digital workers in Kakuma, estimates jobs such as transcription, data entry, translation and web research have declined by about 50% since 2022, said ITC spokesperson Susanna Pak. Oxford Internet Institute research similarly shows that growth of popular AI tools coincided with a measurable drop in many of the tech jobs promoted as paths to refugee self-sufficiency. Merci Biamungu, a refugee trained in 3D modeling, said he regularly received opportunities with guaranteed pay throughout 2023 and 2024. However, in one of his final projects, he and 20 other workers competed in teams of five to design a 3D model of a potato. The best-performing group received a reward of 15,000 Kenyan shillings, or about $116, split among the five. Now, the AI tools that Biamungu believes he helped train can build 3D images faster, eliminating the need for workers like him, he said. It's now been two years since Biamungu has found remote work in tech.