AI Can Take on Bias in Lending


Humans invented artificial intelligence, so it is an unfortunate reality that human biases can be baked into AI. Businesses that use AI, however, do not need to replicate these historical mistakes. Today, we can deploy and scale carefully designed AI across organizations to root out bias rather than reinforce it. This shift is happening now in consumer lending, an industry with a history of using biased systems and processes to write loans. For years, creditors have used models that misrepresent the creditworthiness of women and minorities with discriminatory credit-scoring systems and other practices. Until recently, for example, consistently paying rent did not help on mortgage applications, an exclusion that especially disadvantaged people of color.

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