Why multisourcing service integration is a growing business

The key role of enterprise services in Orange's plans for growth was spelled out clearly by Orange Group's Chairman and CEO, Stéphane Richard, when he presented the Group's five-year strategy, Engage2025, in Paris in early December. He said, "The enterprise market is changing profoundly to become data-driven, multi-cloud based and end-to-end cybersecurity…more than ever we believe in convergence of the technical and IT business, and we intend to accelerate the transformation of the B2B business. "The best proof of IT convergence is the skyrocketing demand for virtualised and on-demand services such as SD-WAN. We have a clear edge over conventional digital services companies in that we have the IT know-how. We are prepared for the challenges…of creating the right partnerships and automating and digitising the processes with the benefits of data analytics and AI". Multiservice integration services (MSI) are one of the areas in which Orange Business Services has invested heavily to gain that edge, a claim supported by testimony from Gartner and more importantly, from its customer Sony. In July, Sony Group announced it had chosen Orange Business Services to consolidate and transform the communications infrastructure of its two largest operating companies, starting with a harmonised network to improve user experience globally. Orange will be Sony's principal global provider, delivering a fully automated, intelligent network for all global business units over time. The solution will be built on Orange's Flexible SD-WAN and will connect more than 500 locations in over 50 countries across five continents. The plan is to deliver better performance, security and scalability. "Orange innovation, integration capabilities and international network are the catalysts that will allow us for the first time to bring our regional operating companies under one umbrella," said Makoto Toyoda, Chief Information Officer, Sony Group. "Only Orange could deliver a platform with the scale and scope to cover all the moving pieces of our international business.