How APIs, Edge Computing, and AI Will Evolve in 2018 - DZone AI

If you've spent any time reading the round-up of 2018 technology predictions, you've likely seen artificial intelligence (AI) highlighted in nearly every one. The reason for this is that AI has a seemingly limitless number of applications and use cases for the enterprise. In fact, according to Gartner, over 85% of customer interactions will be managed without a human by 2020. While AI is definitely a hot topic to watch in 2018, there are also a few other tech areas that will have equally exciting momentum and just as big an impact on the enterprise in the year ahead. Following we'll take a deeper look at what some of those will be and how they might shape 2018.