How Secure are Artificial Intelligence Chatbots?

Matthew van Putten is a research analyst for GovernmentCIO Media and federal research manager for GovernmentCIO. A graduate of Johns Hopkins SAIS Strategic Studies and International Economics programs, he focuses on strategic affairs, Chinese financial markets, African politics and the impact of technology on international politics. With rumblings about "disruption" and automation-generated job insecurity, companies understand they have to look for opportunities to leverage emerging technology to stay relevant and generate returns. Companies increasingly rely on AI to bolster their cyberdefenses -- for offloading customer-service interactions, predicting likelihood of opioid overprescription and managing growing piles of data. AI increases output and efficiency, be it good or bad.