Rob McCargow, Director of AI at PwC about the benefits and potential challenges posed by automation Research World

We believe that automation and artificial intelligence (AI) will have a profound impact on our organisation which employs over 270,000 employees globally. Our people are highly educated professionals dealing with huge amounts of big data, therefore we want to ensure that we are in control of the disruptive forces of these technologies on our own terms. We also advise companies and governments who want to understand how this will impact them, so we have undertaken comprehensive analysis and research. We used our team of economists and analysts to model the susceptibility of jobs to be automated by the effects of tech such as AI. The headline figure suggests that up to 30% of existing jobs could become highly susceptible to automation by the mid-2030s, with some variability across industry sectors, by education, gender and geography.