Voiceover artist calls on ScotRail to stop using her voice for AI announcements

ReadSpeaker markets its products, including Iona, as an "AI voice generator," but it said all of its programmes are based on "human voice talent". The firm uses a text-to-speech model, that means a user can type anything and Iona will read it out loud. The technology uses artificial intelligence learning but AI needs something to learn from. In this instance, it is voice recordings of an accent or language it is trying to emulate. In response to the complaints, the tech firm said: "ReadSpeaker is aware of Ms Potter's concerns, and has comprehensively addressed these with Ms Potter's legal representative several times in the past."