Nothing Artificial About How AI Is Transforming MRO

The loudest industry buzz has been about using big data and artificial intelligence (AI) for predictive maintenance, or turning unscheduled events into scheduled ones by forecasting likely failures. But surprise events still occur, and AI can also help troubleshoot them faster and more effectively. Any tool that enables predictive maintenance also helps troubleshooting, as it often points to causes of likely failures. But to provide maximum diagnostic benefits, some AI techniques can also be used in different ways. For example, natural language processing can translate mechanics' plain-spoken inquiries into text that helps find answers.