When bias in product design means life or death

Carol E. Reiley is the co-founder and president of Drive.ai. She previously founded Tinkerbelle Laboratories. During my Ph.D. studies, I developed a voice-activated human-robot interface for a surgical robotic system using Microsoft's speech recognition API. But, because the API had been built mainly by 20-30-year-old men, it did not recognize my voice. I had to lower my pitch in order for it to work.