Chatbots poised to disrupt fintech industry finder.com.au

Research suggests Australians are ready to embrace fintech banking solutions, and the launch of three new London-based chatbot startups may be a sign the rest of the world is gearing up for a revolution too. Artificial intelligence (AI) has been rapidly progressing over the past two decades, with machines reaching and exceeding human performance on an increasing number of tasks. Just this week, the White House released a report entitled Preparing for the future of Artificial Intelligence, which describes the ways in which AI has and continues to yield new opportunities for progress in critical areas such as health, education, energy, and the environment. Another important area of business, ripe for disruption, is finance and banking. In Australia, almost half (47%) the population expect to use financial technology (fintech) services for 50% or more of their financial needs in five years' time.