Commentary: The good, bad and unknowns of letting Singapore's civil servants use ChatGPT - TODAY

Singapore's public service has never been afraid of innovation. Therefore, the move to integrate OpenAI's Chat Generative Pre-Trained Transformer -- ChatGPT -- into Microsoft Word for Government users, with the aim being to speed up work and free officers for higher level tasks is unsurprising. Those involved (not least GovTech's Open Government Products team) should be commended for their vision. The potential gains are evident. Enterprises of all sizes increasingly rely on tools that can automate mundane tasks, improve communications, and speed up customer support.