Welltok Named Winner in 2020 Artificial Intelligence Excellence Awards

Welltok, a consumer health activation company, is proudly announcing it won an Artificial Intelligence Excellence Award for its AI-powered chatbot. The awards honor achievements in artificial intelligence (AI) and recognize organizations, products and people who bring AI to life and apply it to solve real problems. Welltok's winning AI solution, Concierge, is a chatbot that helps consumers navigate complicated benefits and health plan information in a conversational, simplified way. Concierge delivers thousands of conversational responses about benefits and healthcare costs for Welltok's clients and consumers. This reduces call volume to health plans, providers and employer benefit managers, and delivers an on-demand personalized experience.