What used to be a permanent lab entity just a few years back has found its way out of the machine rooms and entered different industries and business processes across the globe! We are talking about conversational AI or what we call in the common language -- a chatbot! Recent research by the MIT Sloan Management Review and BCG suggests that more than 70% of the executives feel that AI is going to play a pivotal role in their business organizations. The AI elements of chatbots are readily available for customization and as-is use in various business scenarios. However, the mammoth work of managing the data interplay, process complexities, and technology interfacing happen in-house! The chatbot builders must have smart functionalities and a zero or slight learning curve for effortless and efficient usage. Here, we share the best chatbot software for businesses in 2021, with more functionalities and less work.
Jul-23-2021, 21:35:06 GMT