Future of Design: Making AI work for you

A lot has taken place in the world since I published my article titled "Artificial intelligence for when times are a-changin" in December 2019. There, I introduced you to machine learning (ML) as a subset of artificial intelligence (AI). By explaining in simple terms how a machine learning model works, I hoped to demystify this somehow scary-at-first new technology. Like electricity, which was once considered a magic trick and it is now assumed, AI technologies are for us all to use and benefit from – not just those working specifically in software development. As much as I get excited about any piece of new tech I can get my hands on, a key indicator that a particular technology is successful is not that it excites early adopters but that it becomes essential, helpful, and seamlessly integrated into our very human lives. Our industry's greatest challenges are well known by all of us.