Robotic Process Automation, or RPA, Is Going Mainstream in Finance

Following a number of years during which robotic process automation (RPA) was something only a relatively small number of companies had yet dabbled in, notable progress is now evident, a new report suggests. In a survey of 500 senior finance executives in North America and Europe by technology and outsourcing consulting firm Capgemini, 41% said their organization has an enterprise-wide automation strategy in place. Finance is leading the way -- something that the report acknowledges may be counterintuitive for IT professionals. "After all, back-office functions are not often the first to benefit from investment in advanced digital technologies," the report states. "But the era of intelligent automation provides a way to change that."