Next Gen AI Now Available In Australia Following IP Australia And Nuance Partnership - B&T

Currently, IP Australia's online virtual assistant powered by Nuance's Nina technology delivers a dynamic and engaging customer experience that lets customers easily understand trademark, patent, designs and plant breeder's rights processes. The human elements of dialogue and personalised interaction connect customers to the right information and tools, which translates into immediate, easy and effective self-servicing and increased customer satisfaction. At present, Alex is capable of answering IP rights questions in layman's terms, minimising customer confusion and maximising successful first-time transactions.