Viewpoint: Regulatory Interest in Big Data, AI More Than a Carrier Problem - Carrier Management

The California Insurance Commissioner and the California Department of Insurance (CDI) recently issued a bulletin regarding industry bias and discrimination. The bulletin acknowledged allegations of bias and discrimination in the industry and gave notice to insurance players that the CDI is watching and that "bias and discrimination in any form will be investigated and will not be tolerated." The bulletin is addressed to "All Admitted and Non-Admitted Insurance Companies, Licensees, and Other Interested Parties" -- clearly intending to cause awareness and attention beyond the carrier ecosystem. So, what does this mean? California has been a leader in following Europe regarding consumer protection laws.