Robots Enable A Digital Transformation

Lufthansa Technik Logistik Services (LTLS) begun their digital transformation three years ago. LTLS, with revenues of almost 270 million Euros in 2017, provides maintenance, repair and overhaul of aircrafts and aircrafts components. The company has several material flows related to warehousing: they receive brand new spare parts from the manufacturers, they receive repaired parts from partners, and they receive unserviceable parts from airlines they will repair at Lufthansa Technik's own facilities. The digital transformation is divided into three action areas: First, digitize the core by increasing operational efficiency; second, digitally enhance their products, and finally, explore whether digitization can allow them to create new types of opportunities based on new business models or new digital products. Because about half of this company's 2017 revenues are related to warehousing services, several of their digital projects have been related to improving efficiency and productivity in their warehouses.