Why Everyone Is Hating on IBM Watson--Including the People Who Helped Make It

You've probably seen the Watson commercials, where what looks like a sentient box interacts with celebrities like Bob Dylan, Carrie Fisher, and Serena Williams; or doctors; or a young cancer survivor. Maybe you caught the IBM artificial intelligence technology's appearance in H&R Block's Super Bowl commercial starring Jon Hamm. "It is one of the most powerful tools our species has created. It helps doctors fight disease," Hamm says. "It can predict global weather patterns. It improves education for children everywhere. And now we unleash it on your taxes."