AI agent becomes top employee at Manpower France

The French division of Manpower, one of the largest recruitment and staffing companies in the world, has deployed an AI agent developed by Sidetrade to help optimize credit management in its financial department. The software, called Aimie, has passed the probation with flying colors – after nine months of testing, effectiveness of recovery actions grew 12 percent – and is now handling thousands of accounts. "We started Aimie off with two customer portfolios for a period of two months," said Laurent Bueno, credit director of Manpower France. "Encouraged by the results, we ramped up our use of Aimie. Within four months, Aimie was managing nearly 60 percent of single-site customers, which represents over 5,000 accounts, and nearly 10,000 follow-up actions per month."