Challenges and opportunities in digital payments

As digital payments turn popular among Hong Kong consumers and more payment options are becoming available, EJ Insight invited David Lau, General Manager, Wirecard Hong Kong, Macau & Taiwan, to share his views on the opportunities, challenges and trends in this arena. Q: With a wide range of digital payment options from numerous players, is the Hong Kong market already too crowded? What sort of opportunities does Wirecard see in Hong Kong? A: Contrary to popular belief, the Hong Kong market is not that crowded yet. Despite the overwhelming reliance on the Octopus card, the bigger issue of digital payments has always been that the majority of digital payment systems and infrastructure are not robust enough, as of yet.